Privacy Policy

Hulya, LLC is committed to maintaining the privacy of personal information that you provide to us.

Information we collect

When you request information from us we will collect your name, mailing and e-mail address. We do not rent the names of our subscribers to third parties. To measure our online web marketing initiatives we track non identifiable website usage data through Google analytics. Google’s privacy policy can be viewed at http://www.google.com/intl/en/policies/privacy/ We place Cookies on your device when you visit our site in order to keep track of your interest in our products.

We place cookies on your device when you visit our sites in order to keep track of your interest in regards to our product.

How we use information collected

We may use the information collected in a variety of ways

For the purposes for which you specifically provided the information including for example to contact you regarding your order;

- To send you email or text notifications about existing or future sales
- To inform you of special offers and incentives relating to current or future events
- To improve customer service, information you provide helps us respond to your customer service requests more efficiently

- To personalize user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- TO improve our site.
- To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with third parties EXCEPT to the extent necessary to provide the service.
- To extend periodic emails or text messages to provide notification for future sales, pop up shops and other special offers.

Your ability to choose

We offer you the opportunity to choose whether to receive certain communications from us. Additionally, you may choose to opt out of these offers at any time, either by following the Unsubscribe options contained in each email. You also have the choice to control which ads you see, and may opt out of receiving ads through the Network Advertising Initiative’s website at http://www.networkadvertising.org/choices/ . Bear in mind, if you delete browser cookies after opting out, or use different browsers, you may need to complete the opt out process again. 

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/hulya-swim/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/hulya-swim/privacy_policy).

Security

The personally identifiable information we collect about you is stored in limited-access servers. We will maintain safeguards to protect the security of theses servers and your personally identifiable information.

Review and Correction

You may review and update the information you have provided to us by contacting us at www.hulyaswim.com.

Policy Modifications

Please refer to this Privacy Statement from time to time for any modifications. Please refer to the date below for the month and year of the most recent positing.Comments and QuestionsIf you have any questions, comments or concerns about our Privacy Policy, you may contact us at www.hulaswim.com.

 Refund Policy

Thank you for shopping at Hülya Swim!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. 

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it and must be completed within 30 days of purchase.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Only regular priced items may be refunded, sale or final sale items cannot be refunded.

  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges 

We offer free exchanges! We believe that everyone should feel comfortable in your own body so you can exchange as many times as you would like until you are comfortable!

Exempt Goods

The following are exempt from refunds:

  • Gift cards

  • Soiled items

Partial refunds are granted (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at hulyaswim@gmail.com,

Shipping

  • You will pay for your shipping costs for returning your item

  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you, time may vary.

  • Please see, we cannot guarantee that we will receive your returned item.